Shipping Policy

At Daga Churi, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we begin processing your order.

Orders are usually processed within 1–2 business days.

Orders placed on Sundays or public holidays may be processed on the next working day.

2. Shipping Locations

We currently ship orders across India to serviceable PIN codes.

Delivery availability may depend on the courier partner’s serviceability in your location.

3. Estimated Delivery Time

Estimated delivery timeline:

Local / nearby locations: 2–4 business days
Other cities in India: 4–7 business days
Remote locations: 7–10 business days

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, strikes, festivals, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be shown at checkout before payment.

We may offer free shipping on selected products, offers, or minimum order value, as mentioned on the website from time to time.

5. Order Tracking

Once your order is shipped, tracking details may be shared with you through SMS, email, WhatsApp, or order status page.

You can use the tracking details to check the delivery status of your order.

6. Delivery Address

Customers are requested to provide complete and accurate delivery details, including:

Full Name
Mobile Number
Complete Address
City
State
PIN Code
Landmark, if applicable

Daga Churi will not be responsible for delays or failed delivery due to incorrect, incomplete, or unavailable address details provided by the customer.

7. Failed Delivery

If delivery fails because the customer is unavailable, address is incorrect, phone number is unreachable, or delivery is refused, the order may be returned to us by the courier partner.

In such cases, re-shipping charges may apply if the customer requests the order to be shipped again.

8. Damaged Package

If you receive a damaged or tampered package, please do not accept the delivery if possible.

If you have already received the package, please contact us within 24–48 hours with photos or videos of the package and product.

Our team will review the issue and assist you further.

9. Delays in Delivery

While we try our best to deliver orders within the estimated timeline, delays may happen due to circumstances beyond our control.

Daga Churi will not be liable for delays caused by courier partners, natural events, government restrictions, festivals, strikes, or other unexpected situations.